Terms & Conditions Am I Eligible? To qualify, you must have at least one appliance as shown in the “primary appliance” category below.  If you have at least one “primary appliance,” then we will also pick up window air conditioners and dehumidifiers. Primary appliance:  Full-sized refrigerators and full-sized freezers must be: Between 10-27 cubic feet In working condition (plugged in 24 hrs prior to pick up) 15 years of age or older Secondary appliance:  Window air conditioners and dehumidifiers must be: In working condition 10 years of age or older Window air conditioners must be removed from the window prior to pick up and placed near a power source An individual 18 years or older must be home during the scheduled appointment time to sign the appliance release form. Note:   Appointments cannot be cancelled online             Please call 1-877-797-9473 to cancel your existing appointment
172 Forest Avenue, Essex, Ontario N8M 3E4 Tel: 519-776-5291 Fax: 519-776-5640 customer.service@elkenergy.com