Home Terms & Conditions Round up my fridge! Right Size Refridgerator Tips FAQ

 

 

Round up my fridge!

The E.L.K. Great Refrigerator Roundup has begun rolling out across our service areas.  You can book a pick up appointment by calling 1-877-797-9473 or online at http://www.everykilowattcounts.ca/HTML/InMarket/FridgeRoundUp/FRUprogramHome.shtml

When you book an appointment - you will need to confirm that your appliance meets the criteria for pick up.

The Great Refrigerator Roundup is available to:

Your appliance pick-up location:

  • must be located in a single-family dwelling, townhouse, duplex, triplex or fourplex OR
  • can also be located in apartments and condominiums that are over three stories
  • must meet the criteria as outlined below:

 

All Pick Up Locations Must: All Apartments and Condominiums (over 3 stories)
must ALSO have:
  • be easily accessible by paved roads and /or roads that are serviced by municipalities in winter
  • have a driveway or laneway with enough room to accommodate a truck, or if a driveway or laneway is not available; suitable street access (where stopping is allowed by law)
  • have doorways into and within the residence that are wide enough for the appliance to be removed
  • have a path to the appliance clear and large enough to accommodate two removal technicians and a dolly
  • Driveway or laneway access with height clearance of 12’ 6” (or 3.81 metres)
  • an elevator (preferably a padded ‘service elevator’) booked for the date and time of the appointment
  • Access to elevator/loading area
  • landlord/superintendent approval of the pick up

 

Appointments cannot be cancelled online.  Please call 1-877-797-9473 to cancel your existing appointment.

 

172 Forest Avenue, Essex, Ontario N8M 3E4 Tel: 519-776-5291 Fax: 519-776-5640
customer.service@elkenergy.com